RETURN POLICY.
At N1wireless.com, we are committed to offering the best prices and discounts on the latest genuine top-quality products to our valued customers.
Money Back Guarantee: We provide a 30-day full Money Back Guarantee for all returns.
Please note that a 15% Restocking Fee will apply only to returned unwanted or change-of-mind items.
Return Procedure: All Return Requests are accepted up to 30 days from the date the item was delivered. Customers are responsible for the cost of shipping unwanted or change-of-mind merchandise back to us.
Refund Process: To initiate a return for a refund, please complete and submit our Return Merchandise Authorization (RMA) form. You can expect a response within 48 business hours. Once we receive your return, please allow 3-5 business days for us to process your refund. Please note that Express Shipping and handling charges are non-refundable.
Product Exchange: If you wish to exchange a product within the 30-day period, please utilize our RMA service and request an exchange. For non-defective or change-of-mind items, customers are responsible for return shipping charges. However, at N1wireless.com, we will cover the cost of shipping a replacement item to you if you request one.
If you are exchanging for a different model and the new item costs more, we will charge you the price difference. Conversely, if the new item costs less, we will refund you the difference.
Order Cancellation: Customers have the option to cancel an order, provided the request is submitted at least 24 hours before the package is scheduled for shipment. This notice allows our customer service team to coordinate with our shipping department. If your product has already been shipped, please return it as soon as possible for a refund to be processed.
Warranty Information: Please be aware that product warranties, if applicable, are not managed through our website. The warranty terms for each product may vary and are typically handled directly by the manufacturer. For specific warranty details, please contact the manufacturer of the product.
Important Note: Please ensure that you obtain an approved RMA before returning any packages, as packages returned without authorization will be refused and sent back to the sender.
We hope this return policy provides clarity and ensures a smooth shopping experience at N1wireless.com. If you have any further questions or require assistance, do not hesitate to reach out to our customer service team. Thank you for choosing N1wireless.com.